Consumer Law (UK) Assignment Example | Topics and Well Written Essays - 2500 words

Consumer Law (UK) - Assignment Example These legal enactments are termed under the provision of consumer laws with the sole intention to protect consumers from any kind of harm caused by the fraudulent activities of businesses. There are various contracts in which consumer laws are applicable which commonly include contract of buying goods, distance selling, services contract and other areas such as holiday packages and insurance among others. Notably, if consumers are affected due to any sort of fraud in the aforementioned areas, they can take the assistance of such law provisions (Consumer rights) to deal with such situations. There are various acts that collectively fall under the consumer law dimension such as the Sales of Goods Act 1979, Consumer Protection Act 1987 and Consumer Credit Act 1974 among others (Bryan 11-12). THESIS STATEMENT The thesis discusses a certain case giving rise to situations for the implementation of consumer law. The aim of the thesis is therefore to recommend the victims of certain fraudule nt activities of businesses about their rights based on the consumer law of UK. The thesis further depicts the criminal liability of the company involved in the breach of statutory provisions. CASE OVERVIEW It was in March 2003 that Ajay decided to book a holiday trip to Cornwall. The decision came after Ajay saw a brochure of the Sunshine Holiday Plc. The hotel that Ajay choose as part of the holiday package was described in the brochure as one of the exclusive hotels of Cornwall and further portrayed as breathtaking and best suited for a restful holiday. Furthermore, the brochure also described that the hotel has heated swimming pools both in its indoor and outdoor that would provide extraordinary experiences to the visitors. The brochure of the company further promised car services for the visitors in the hotel to allow them to enjoy all the entertainment facilities that would be available in the nearby town. In the brochure, the company also described about the additional offers to the visitors, if the tour is booked within the last week of March. The additional offers would included holiday insurance for the entire family, return couch travel and free car services among others were mentioned quite precisely in the brochure. On arrival of Ajay and his family in that particular hotel, they found out that it was on the top of the cliff and there was no easy access to the beach from that place. There was also lot of noise that came out in early morning from the bar of the hotels and created immense disturbances for the visitors. It has also been observed by Ajay and his family that both the indoor and outdoor swimming pools of the hotel were unavailable for some reason and car services of the hotel was also discontinued since the previous year. Furthermore, he also found out that in regard to the holiday insurance package promised by the hotel authority in the brochure, Ajay and his family was charged a considerable amount in spite of the fact that it was sup posed to be free of cost as was mentioned. Subsequently, Ajay complained about the entire issue to the hotelier but they pointed out a clause in the brochure which stated as â€Å"hotel and other charges may be revised at the discretion of the Tour Operator†. Later, Ajay’s wife, while buying a leather bag from the hotel shop